Frequently asked questions
The Can Geo Challenge is a fun program and competition for all students. Not sure where to start or have a question? Please see our FAQ below or email us at [email protected].
Questions about registering and your account
1) How do I register my students online?
A. Through the Quiz Launcher page, you can either upload students individually or by using the class list template.
2) Can I use my account from last year?
A. Yes. If you participated in last year's Challenge, simply log in using your same information. Make sure to edit and update your account information. You can create a new account and register your students here.
3) I want to register my entire class. Is there an easy way to add all my students all at once?
A. Yes. You have the option to add individual students or import an excel list of your students.
4) Can I have more than one student competing at the same time online?
A. Yes. Once you sign into your account and access the quiz launcher page, you should see your list of students. When taking the Challenge online, each student has their own URL for each round. All you need to do is share the URL with your students and they will be able to access the questions. You will need to share a URL for each round to every student.
5) I don’t remember my password. How do I reset it?
A. You can reset your password by clicking here.
6) Do I have to participate online only?
A. No, you can complete the Challenge either online or on paper (for Level 2 students who move on to the Provincial/Territorial and National rounds, there are different expectations). We are aware that not all schools have access to the same types of technology and we endeavour to provide you with options. Once you sign, in you will see the option to either upload your students to the online portal or download PDFs of the questions and distribute paper copies.
Questions about the Classroom and School rounds and School Champions
7) How do I identify my School Champion?
A. On your Quiz Launcher page you will be able to edit your students’ details by clicking on the student you wish to name school winner, selecting the “View/edit Student | View Student Quizzes”. When you are on your student's details page please click “Edit” at the top so you can edit your student's information. Next, click on the box to identify this student as your school winner.
8) Can I do the Classroom round online and the School round on paper?
A. Yes. As always, you are able to administer the Can Geo Challenge in whatever way works best for you and your students.
9) While completing the Challenge online my internet connection froze. What do I do?
A. Sign back into your account and try to launch the round again. The round should re-launch at the correct space. If it does not, or if it froze in the middle of the round, contact us and we can re-set your student’s account.
10) How do I administer the School round?
A. Once you have completed the Classroom round, you will need to give your classroom winner access to the School round. To do this, log into your account, select your student who is your classroom winner, click on the “View/Edit Student | View Student Quizzes”. When you are on your student's details page click “Edit” at the top so you can edit your student's information. Under quiz access, check the School round.
11) When will my school winner receive their medal and certificate?
A. All school winners must be named by April 30, 2021. School medals will be mailed out at the end of May 2021. If you do not receive your medal by June 11, 2021, please contact us at [email protected].
12) When will subscriptions begin for my school winner and I?
A. The first issue you will receive will be the September/October 2021 issue of Canadian Geographic for your one-year subscription. Please make sure you add your school winner’s home address, so they receive their subscription. For any issues with your subscription please contact us here.
Questions about the Provincial/Territorial round
13) How does the Provincial/Territorial round work?
A. All Level 2 School Champions are eligible to participate in the Provincial/Territorial round. From March 22 to April 19, 2021, you will be able to access the questions through your account. Additional information will be added to the site closer to the date. For instructions, click here.
14) Can I write the Provincial/Territorial round on paper?
A. No. The Provincial/territorial round must be written online in one sitting. Students have 30 seconds per question to complete 50 questions (a total of 25 minutes).
Questions about the National Final
15) Is the National Final online or in-person?
A. In the past, the National Final has been held in Ottawa, Ont. However, in keeping with safety precautions for COVID-19, the National Final may have to be held virtually. More details about the National Final will be posted closer to the date (May 2021) on the website as they become available. For more information click here.