Frequently asked questions


The Can Geo Challenge a fun program for all students. Not sure where to start or have a question? Please see our FAQ below or email us at challenge.canadiangeographic.ca.

Questions about registering and your account

1) How do I register my students online?
A. Through the Quiz Launcher page, you can either upload students individually or by using the class list template.

2) Can I use my account from last year?
A. Yes. If you participated in last year's challenge, simply log in using your same information. Make sure to edit and update your account information. You can create a new account and register your students here.

3) I want to register my entire class. Is there an easy way to add all my students all at once?
A. Yes. You have the option to add individual students or  import an excel list of your students.  

4) Can I have more than one student competing at the same time online?
A. Yes. Once you sign into your account and access the quiz launcher page you should see your list of students. When taking the quiz online, each student has their own URL for each round. All you need to do is share the URL with your students and they will be able to take the quiz. You will need to share a URL for each round to every student.

5) I don’t remember my password. How do I reset it?
A. You can reset your password here.

6) Do I have to participate online only?
A. No, you can complete the Challenge either online or on paper. As we move forward with integrating more technology we are aware that not all schools have access to the same types of technology. Once you sign in you will see the option to either upload your students go the online portal or download PDFs of the questions and distribute paper copies.

Questions about the quizzes and school winners

7) How do I identify my school winner?
A. On your quiz launcher page you will be able to edit your students’ details by clicking on the student you wish to name school winner, selecting the “view/edit student | View Student Quizzes”. . When you are on your student details page please click “Edit” at the top so you can edit your students information. Next, click on the box to identify this student  as your school winner.

8) Can I do the Classroom Challenge online and the School Challenge on paper?
A. Yes. As always, you are able to administer the Can Geo Challenge in whatever way works best for you and your students.

9) While completing the Challenge online my internet connection froze. What do I do?
A. Sign back into your account and try to launch the quiz again. The quiz should re-launch at the correct space. If it does not, or if the quiz froze in the middle of a round, contact us and we can re-set your student’s account.

10) How do I administer the School challenge?
A. You do not need to identify your classroom winner online, only your school winner. Once you have completed the classroom competition, you will need to give your classroom winner access to the school quiz. To do this, log into your account, select your student who is your classroom winner, click on the “view/edit student | View Student Quizzes”.  When you are on your student details page click “Edit” at the top so you can edit your students information. Under quiz access, check the school level quiz.

11) When will my school winner receive their medal and certificate?
A. All school winners must be named by April 30, 2018. School medals will be mailed out at mid-April/beginning of May. If you do not receive your medal by May 30, 2018, please contact us.

12) When will subscriptions begin for me and my school winner?
A. The first issue you will receive will be the June 2018 issues of Canadian Geographic as your first issue of your one-year subscription. Please make sure you add your school winner’s home address so they receive their subscription.

Questions about the provincial/territorial round

13) How does the Provincial/Territorial Challenge work?
A. All Level 2 school champions are eligible to participate in the Provincial/Territorial Challenge. From March 5 to March 30, 2018 you will be able to access the Challenge through your account. Additional information will be added to the site closer to the date.

14) Can I write the provincial/territorial round on paper?
A. No. All provincial/territorial quizzes must be written online in one sitting. Students have 2 hours to complete 50 questions.

Questions about the National Final

15) Is the National Final online or in-person?
A. The 2018 National Final will be held in Ottawa in Spring 2018. More details about the National Final will be posted on the website as they become available.